This program is designed to provide the students with the necessary skills and knowledge in the areas of service, operations, and mangement in the hospitality industry. It will prepare students to become globally competitive as hospitality practitioners. Courses in this program provide the students with an understanding and appreciation of the different sectors in the hospitality industry such as culinary, front office, tourism, and hotel operations. The practicum will give exposure to the students as they apply the different theories and principles learned.
Competencies
- Research informaiton relevant to tour itinerary
- Manage arrangements for visitors
- Accompany and guide visitors in accordance with tour itinerary
- Operate a word processing application
- Use email and search the web using browsers
- Operate a speadsheet application
- Operate presentation package
- Provide link between kitchen and service area
- Provide food and beverage services
- Provide room services
- Develop and update food and beverage knowledge
- Prepare rooms for guests
- Provide housekeeping services to guests
- Clean premises
- Provide valet/butler services
- Laundry linen and guest clothes
- Select, prepare, and cook poultry, meat, seafoods, and vegetables
- Organize and prepare food
- Receive and store kitchen supplies
- Prepare hot and cold desserts
- Prepate pstry, cakes, and yeast-based product
- Organize any banquet events
- Manage hotel and restaurant's daily operations
Career Opportunities
- Pastry Cook
- Hot or Cold Kitchen Cook
- Baker
- Commis
- Food Attendant
- Head Waiter
- Head Bartender
- Asst. Housekeeping Supervisor
- Asst. Restaurant/Outlet Supervisor
- Front Office Representative
- Tour Guide
- Banquet Supervisor
- Hotel/Restaurant Sales and Marketing Assistant
- Resort Supervisor
- Club Supervisor
- Lower Level Hotel or Restaurant Manager
- Management Trainee